Inspur warrants that all Inspur-branded hardware products offer a period of three（3） year warranty.This document describes Warranty Service, including a detailed description of various service-levels .
The warranty terms and conditions may vary by country, and some services and/or parts may not be available in all countries. For more information about warranty services in your country, contact Inspur technical support or Inspur local office.
2 Warranty Service
2.1 Service Overview
Remote Services 3 years
RMA Services 3 years
Onsite Services 3 years
2.2 Warranty Service Terms & Conditions
2.2.1 Remote Services
Inspur provides 24x7 remote service through Hotline, E-mail and Website. Through Hotline and E-mail Services, Inspur engineer help customers determine the cause of the malfunction and provide solution. Website service provides a number of resources to help customers resolve problems, and download the product manuals, drivers ,and latest Firmware.
Below is how to obtain our remote service
Type Description Response time
86-800-860-0011(Chinese) Within 2hrs
E-mail [email protected]
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